UI vs. UX: What's the Difference and Why It Matters
What is UI (User Interface)?
User Interface (UI) refers to the visual and interactive elements of software, tablets, or computers, focusing heavily on style and appearance. UI designers aim to create visually appealing and user-friendly interfaces.
“There is something called aesthetic usability effect, which means that if something looks good, it's naturally perceived by people as being more usable, even if it's not.”
This quote highlights the importance of visuals, emphasizing that designers must ensure their work is both aesthetically pleasing and functional. A well-designed UI can attract more visitors to a website or increase product sales by enhancing its visual appeal and simplicity.
To create a great UI, designers should first ask themselves:
What is the user trying to accomplish?
What information is needed?
What comparisons need to be made?
What is the logical order of elements?
Once these questions are answered, the design naturally flows from them. They provide insights into user behavior and help establish guidelines for crafting an effective visual layout.
What is UX (User Experience)?
User Experience (UX) is the overall experience a user has when interacting with a product. Great UX designers ensure that a product is useful, usable, accessible, and visually appealing. Unlike UI, UX encompasses branding, usability, design, and functionality.
As Don Norman, the inventor of the term "User Experience," said:
“No product is an island. A product is more than the product. It is a cohesive, integrated set of experiences. Think through all of the stages of a product or service – from initial intentions through final reflections, from the first usage to help, service, and maintenance. Make them all work together seamlessly.”
This means a product is never a one-time project; it is constantly evolving. To create a successful product, designers must consider the user's experience from beginning to end.
To create a great user experience, designers should ask:
"How can we make the experience of interacting with a computer, a smartphone, a product, or a service as intuitive, smooth, and pleasant as possible?"
The Difference Between UI and UX – and Why It Matters
Both UI and UX contribute to product design, but they focus on different aspects. UX designers concentrate on the user's journey throughout their entire interaction with a product, ensuring a smooth and efficient experience. UI designers, on the other hand, focus on the product’s visual elements, including page layouts and call-to-action buttons.
While UI is primarily about aesthetics and interface design, UX involves research and the human-centered aspects of design. Understanding the distinction between UI and UX is crucial for designers because, while they work toward a shared goal, their roles are different—yet interconnected. One cannot exist without the other.
As Rahul Varshey, co-creator of Foster.fm, said:
“A UI without UX is like a painter slapping paint onto a canvas without thought; while UX without UI is like the frame of a sculpture with no paper mache on it. A great product experience starts with UX followed by UI. Both are essential for the product’s success.”
About the Author
Gabriel Romero is an interactive designer, photographer, and creative strategist passionate about storytelling through visuals and user experiences. With a background in graphic design and a knack for bringing ideas to life, he specializes in crafting engaging digital experiences and compelling brand narratives. When he's not designing or capturing moments through his lens, he's exploring new creative projects and refining his portfolio.